Symphonic Preview / CCIPA · Resources · v6 · Internal build — not for production
Imperial · San Diego · Central Valley
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Resource Library

Find the resources that fit you.

Switch between member and provider resources. We're showing the most-used resources here — see all for the full library.

Find a Provider

Search primary care, specialists, and health centers near you, filtered by health plan and accepting-new-patients status.

Open Find Care

Urgent Care Locations

Verified in-network urgent care centers, updated regularly to ensure every listed facility is currently accepting patients.

Browse Urgent Cares

Nurse Advice Lines

24/7 nurse advice numbers organized by health plan. Available in English and Spanish for clinical questions after hours.

See All Numbers

Member Grievance Form

File a grievance or complaint through our HIPAA-compliant intake form, reviewed by Quality Management under DMHC rules.

Submit a Grievance

Language Assistance

Free interpreter services and translated materials. Request assistance in your preferred language at no cost to you.

Request Assistance

Understanding Your Benefits

Plain-language guides to referrals, eligibility, and what your managed-care plan covers — by line of business.

View Benefits

Provider Manual

Current provider manual with the latest updates — D-SNP additions, Health Net transition for CHPIV Medi-Cal, and capitated specialty changes.

Download PDF

Provider Fact Sheet

Claims submission addresses, payer IDs, UM phone lines, and department contacts in one quick reference.

View Fact Sheet

Provider Portal

Access claims status, capitation reports, authorization submissions, and EFT enrollment through Zelis. CAQH application preferred.

Provider Login

Cozeva Quality Platform

Live HEDIS performance tracking and clinical gap closure tools built into your workflow. Quality visible every day, not quarterly.

Open Cozeva

Credentialing & CAQH

Streamlined in-house credentialing. Keep your CAQH profile current to accelerate onboarding and re-credentialing.

Credentialing Info

Field Representatives

Dedicated provider relations reps in Imperial, San Diego, and the Central Valley — your direct line for day-to-day support.

Find Your Rep