Symphonic Preview / CCIPA · For Patients · v6 · Internal build — not for production
Imperial · San Diego · Central Valley
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Home  /  For Patients
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For Members & Prospective Patients

Care that meets you where you are.

Connect with the right provider, understand your benefits, and find the urgent care and specialty support your plan covers — in English or Spanish, across Imperial, San Diego, and the Central Valley.

Accepting New Patients [ Stock — patient + care team ]
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52,000+
Members served across three California regions
2
Languages — every member resource in English & Spanish
8
Health plans accepted across Medi-Cal, Medicare & D-SNP
24/7
Nurse advice lines for questions outside office hours
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Getting Started

Whether you're new or already a member.

Two quick paths depending on where you are in your care journey.

New to CCIPA

Looking for a provider?

Find a primary care physician, specialist, or health center near you that accepts your plan and is taking new patients.

  • Search by care type, location, and health plan
  • Bilingual and FQHC options clearly marked
  • See who's accepting new patients in real time
Already a Member

Make the most of your benefits.

Get help with referrals, eligibility, urgent care, and grievances — and find every member resource in one place.

  • Live help with referrals, eligibility, and grievances
  • Urgent care, nurse advice lines, and hospital listings
  • Member resources in English and Spanish
  • Language assistance at no cost
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Patient Resource Library

Everything you need to navigate your care.

Find a Provider

Search primary care, specialists, and health centers near you, filtered by health plan and accepting-new-patients status.

Open Find Care

Urgent Care Locations

Verified in-network urgent care centers, updated regularly to ensure every listed facility is currently accepting patients.

Browse Urgent Cares

Nurse Advice Lines

24/7 nurse advice numbers organized by health plan. Available in English and Spanish for clinical questions after hours.

See All Numbers

Member Grievance Form

File a grievance or complaint through our HIPAA-compliant intake form, reviewed by Quality Management under DMHC rules.

Submit a Grievance

Language Assistance

Free interpreter services and translated materials. Request assistance in your preferred language at no cost to you.

Request Assistance

Understanding Your Benefits

Plain-language guides to referrals, eligibility, and what your managed-care plan covers — by line of business.

View Benefits
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Member Services

We're here to help you.

Reach our Member Services team for help with referrals, eligibility, finding a provider, or filing a grievance. Available in English and Spanish.

Member Services

Call us directly

Help with referrals, eligibility, finding care, and grievances — in English and Spanish.

(866) 423-0060
Monday–Friday · 9 AM – 5 PM PST
Find Care

Looking for a provider?

Search our full network by care type, location, and health plan — and see who's accepting new patients.

Open Find Care →
Urgent & After-Hours

Need care now?

Find in-network urgent care locations or reach a 24/7 nurse advice line for your health plan.

Urgent Care & Advice →